Returns + Exchanges


Returns and Exchanges

For all returns and exchanges, please email us with a brief explanation of your return or exchange. Be sure to include the item style number as well as your order number.

We accept returns and exchanges within 15 days of receipt on all unworn jewelry. Evidence of any use will result in item being returned back to the customer and no refund. Items returned should include all Nashira Arno Jewelry box and care cards.

Returns that are damaged will not be accepted and will be returned to the customer 

All custom and sale pieces are final sale and may not be returned or exchanged.

You will be credited in full, minus all shipping charges.

We do not pay for returns to be shipped back to us.

We reserve the right to deny unreasonable repairs, returns, and exchanges.